EMEC Machine Tools Inc. (“EMEC”) maintains the website [www.emecmt.com] (the “site”). We are committed to protecting your personal information and respecting your privacy in compliance with applicable Canadian privacy legislation, including Personal Information Protection and Electronic Documents ACT (PIPEDA) and Canada’s Anti-Spam Legislation (CASL). Websites linked from our Site may have different privacy policies from EMEC. We assume no responsibility for the policies of such linked sites and encourage you to review them. If you have questions or concerns about our policy with regard to your personal information, please contact us.
In this privacy policy we seek to explain what information we collect, how we use it, and how to opt out.
Information We Collect
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the site, or otherwise contacting us.
The personal information that we collect depends on the context of your iterations with us and the site, the forms you complete, and the product features you use.
The personal information we collect may include the following:
Contact Data: Name, Job/Role, E-Mail Address, Phone Number, Company Name, and Mailing Address.
Business Information: Details regarding your machine tool requirements, territory, equipment inquiries, service/parts requests and event registrations etc.
Automatically Collected Information: When you visit our Site, certain technical information may be collected automatically as part of the Sites operation, including your IP address, browser type, operating system, referring URLS, access times, and pages viewed.
How We Use Your Information
We use information collected via our site for a variety of business purposes including:
Communication: Responding to inquiries, processing quotes, sending administrative details, and delivering parts/service updates.
Order Fulfillment & Service Support: Processing equipment inquiries, managing machine deliveries, fulfilling engineering requests, and supporting active warranties or service contracts.
Marketing Communications: With your express or implied consent, sending promotional materials, tradeshow invites, technical updates, and product line news via email marketing tools.
Services & Site Improvement: Analyzing usage trends, tracking territory equipment needs, and enhancing user experience.
Sharing Your Information & Represented Partners
We do not sell, or rent your personal information about you to third parties.
As an authorized machine tool distributor, we work closely with our represented manufacturing partners including-Okuma, Tsugami, Soraluce, Trak, Geminis and Bavius. To properly fulfill your requests, we may share relevant personal and business information with these partners under the following circumstances:
Partner Collaboration: When necessary to process equipment inquiries, prepare custom quotes, coordinate machine deliveries, fulfil service/parts requests, or collaborate on technical engineering support.
Service Providers: With trusted third-party service providers who assist us in operating our Site and business (Example) hosting providers, and web developers), provided they adhere to strict confidentiality and privacy standards.
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. These technologies help us understand our Sites traffic, remember user preferences, and support our digital marketing campaigns across channels such as LinkedIn, Instagram, Facebook and Youtube. You can adjust your browser settings to refuse cookies.
Security of Your Information
We use appropriate administrative, physical, and technical security measures designed to protect your personal information against loss, theft, unauthorized access, or disclosure. However, please also note that no transmission over the internet or wireless network can be guaranteed 100% secure. Transmission of information to and from our Site is done at our own risk.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, satisfy legal, tax, or accounting obligations, or maintain long-erm service and warranty histories for installed equipment. When personal information is no longer required, it is securely destroyed, erased, or anonymized.
Your Privacy Right & Marketing Preferences
Under Canadian privacy laws, you have rights regarding your personal information, including:
Access & Correction: The right to request access to the personal information data we hold about you and to request corrections if information is inaccurate or incomplete.
Consent Withdrawal: The right to withdraw your consent to the collection, use, or disclosure of your information at any time.
Marketing Opt-Out (CASL Compliance): You may opt out of receiving commercial marketing emails at anytime clicking the “Unsubscribe” link at the bottom of any marketing email, or by emailing us directly with your name, email address, and the word “unsubscribe” in the subject line.
Note: If you opt out of receiving marketing communications from EMEC, you may still receive transactional or service-related communications necessary for fulfilling equipment orders, deliveries or active service/parts requests.
EMEC Machine Tools Inc., has designated a Privacy Officer to oversee our compliance with Canadian privacy laws and addresses any questions or access requests.
If you have any questions, concerns, or wish to exercise your rights regarding your personal information, please contact us at:
Attention: Privacy Officer
EMEC Machine Tools Inc
Email: sales@emecmt.com
Mailing Address: 205 Admiral Boulevard,Mississauga,ON,L5T 2T3
