The Okuma Global Repair Center sets a new standard in technical support, combining speed, accuracy, and customer commitment in a 35,000-square-foot facility. Featuring a state-of-the-art ISO Class 7 certified cleanroom, a large inventory of OEM-certified components for the Okuma Exchange Program, and Okuma-trained service technicians, this facility represents our largest investment in service to date. Every process is designed to minimize downtime and keep your Okuma machine running at peak performance, so you can keep creating what truly matters.
Your Lifeline for Uptime
We know how costly an interruption can be. Even being slightly out of tolerance can have a major impact on your machine’s performance — and your bottom line. So whether you need a precision component repair or urgent service, nobody knows your Okuma like we do. At the Global Repair Center, OEM expertise, genuine parts and precision technology come together to help keep your machine performing at its best.
Exchange Program
In manufacturing, time is one of your most valuable assets, and our Exchange Program is built to meet that reality. The scale of our capacity, the scope of our ready-to-ship inventory, the sophistication of our process, the skill level of our service team — all intentionally designed to minimize your downtime. We also make things simple and fast for you, including expedited shipping so you can get back to business as soon as possible.
- Quicker Delivery
- Expanded Inventory
- OEM-Certified
- Direct Exchanges
Electrical Repairs
If the spindle is the heart of the machine, circuit boards and drives are the brains. We offer an expansive electrical repair capability thanks to a state-of-the-art operation and team of master engineers, ready to restore your components back to like-new condition. A big part of repairing electrical components is testing to ensure performance meets Okuma’s exacting standards — and your expectations. We’re proud to say that Okuma has always supported and serviced every Okuma control we’ve ever made.
- Certified Technicians
- Testing and Verification
- Support for All Controls
Mechanical Repairs
Spindles are the heart of every machine, and yours deserves the attention and precision service that return it to maximum performance. The Okuma Global Repair Center features an expansive spindle repair operation and team of certified technicians, with the capacity to handle as many as 10 spindle repairs per day. This capacity enables us to maintain a vast inventory of ready-to-ship parts and respond to your need as quickly as possible through our Exchange Program.
- World-Class Cleanroom
- Rigorous Testing
- Deep Machine Expertise
The New Service Standard
Your shop deserves service without compromise, so Okuma America Corporation built a world-class facility that makes that possible.
At the Okuma Global Repair Center, our master technicians and service engineers have one purpose: protect your uptime.
